User Guides

Below you can find a series of video user guides to help you make the most of the Ci portal. Please contact us if you have any questions.

Our revamped policy template is more informative, quicker to navigate, and easier to understand. We’ve also consolidated the number of documents you need to read.

Existing quotes and policies remain valid.

All existing quotes and policies remain fully valid, and you don’t need to reissue or replace them. The new template will simply apply to all quotes issued from 23 September onwards. See all the changes in the video below.

Familiarise yourself with the basics of using the Ci Online portal.

Learn how to backdate your quotes on the Ci system.

This user guide teaches you how to share your account with colleagues, and how they can share their accounts with you.

Learn how to retrieve your quotes on the Ci system.